Shipping & Returns
We use climate-neutral shipping with DHL GoGreen.
For orders with a value below 75€ we charge a shipping fee of 4,95€. We do not charge shipping fees for orders with a value over 75€.
All orders received by 12:00 noon on weekdays are usually shipped the same day. Later orders are usually dispatched the following working day.
Delivery time can take up to three working days Germany-wide and up to four working days for orders outside of Germany, and depends on the shipping service provider.
All orders can be returned within 14 days of purchase. However, for the sake of the environment, please make sure to keep returns as low as possible.
The Pillow Lock System comprises of self-adhesive hook-and-loop patches which are supplied with all Sea to Summit sleeping mats (as of Spring 2019),
Attached to your sleeping mat, these patches secure your pillow and prevent it slipping – yet they will not snag on clothing or other lightweight fabrics.
All Sea to Summit Pillows (as of Spring 2019) are compatible with this system. Existing pillows can be made Pillow Lock compatible by adding an Aeros Pillow Case.
The Pillow Lock System is only approved for Sea to Summit sleeping mats and we do not recommend placing the stickers on other brands of sleeping mats.